P E O P L E R E D E F I N I N G
WORK
Empathetic Robots Are Killing Off the World’s Call-Center Industry
The coronavirus pandemic has been tough on the global call-center industry, and nowhere more than in the Philippines, the world leader in the field. Hundreds of thousands of employees in the former U.S. colony field queries from the other side of the planet,...
Why Mindfulness is Important for Your Career
Burnout and stress can take a toll on your career trajectory. But by introducing a mindfulness routine, you allow yourself to tap into what’s going on in the present moment, without the need to be judgmental or frustrated about it. This means it can give you the tools...
UK Report: Young People Lack Digital Skills for Work
Young people know digital skills will be important for their future careers, but many are not sure they have the more complex digital skills a workplace might demand of them, according to research by the Learning and Work Institute in partnership with Enginuity and...
Uber’s UK Driver Benefits Highlight Broader Gig-Worker Challenges
Uber's proposal to expand benefits to British drivers following a court defeat last month has not put an end to the fight for better gig-worker pay in the UK and around the world, an issue that has become a flashpoint for the labor movement. On Tuesday, Uber...
Wanted: A Public Option for Finding Work in the Gig Economy
Gig work isn’t just on the margins of our economy anymore. By 2018, over 35% of American workers were dependent on at least some ad-hoc employment. Many had medical needs, caregiving, school, or other demands that fluctuated day to day. That figure could reach 50% in...
Lawmakers Look to Spruce Up Gig Work Rather Than Replace It
Last week in Washington, the Democratic-controlled U.S. House passed a sweeping labor law overhaul that would make it much easier for gig workers to prove they’re actually employees with full-fledged union rights, rather than contractors as their bosses claim. Two...
What The Pro Act Means for Freelancers and The Future of Work
On March 9, H.R. 842 passed in the House. Called the Protecting the Right to Organize Act (Pro Act), this broad sweeping legislation replicates California’s ABC test at a national level. To be clear, this won’t sink the freelance economy. Freelancing is...
How to Automate Your Work From Home Lifestyle
Not many people have experienced the joy of buying a profitable business: Systems are set, processes in place and teams are working in synchronicity. We all know we need a great idea, great product, thousands of hours in research plus...
