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It’s You Against the Machine
Stephen Normandin spent almost four years racing around Phoenix, Ariz., delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms tracking him had decided he wasn’t doing his job properly. The 63-year-old...
Reopening and Rebuilding Gig-Economy Post COVID-19
The story of the impact of COVID-19 on India’s gig economy—largely dominated by the on-demand sector—is quite interesting. On one hand, we have job losses and reverse-migration and on the other, we hear about isolated yet unparalleled demand for services (Swiggy and...
Massachusetts Gig Economy Comes Under Scrutiny
Lawmakers, union leaders and labor analysts in Massachusetts face the gargantuan task of analyzing what the post-COVID economy and workforce look like — from the use of artificial intelligence to benefits for delivery drivers. But experts speaking before the Future of...
The Gig Economy is Paving the Way for Agile Customer Service
In recent years, the world has been trending toward a gig-based economic format. A gig refers to when an independent worker is hired, often through a digital marketplace, to work on a short-term project or task on-demand, such as freelancers, independent...
How to Win the War for Talent in the Gig Economy
Since the gig economy exploded on the scene during the Great Recession, it has reshaped the American workforce. Consider that today, more than one-third of Americans report that they are participating in one way or another, with 49 percent of adults under 35 “gigging...
How Your Social CV Affects Your Real Life
It was guessed and now it is known: 80% of company job searches are hidden; In other words, they are not published, so the simple fact of sending your CV to apply is not enough in many cases. Those who recruit talent have other methods, such as those referred...
Diversity is a Catalyst for Innovation
A McKinsey study confirms that companies with diversity and inclusion cultures and policies are 35% more profitable than those without. And that those that include women in their management teams are 25% more profitable. However, many of the Fortune 500 companies...
The Future of Work is Hybrid and Remote
Apple and almost every other enterprise now find themselves looking to continue to support mobile and agile workforces following the COVID-19 pandemic. There's a simple reason for that: many (if not most) workers simply don’t want to be in the office from 9 a.m. to 5...
