P E O P L E R E D E F I N I N G
WORK
Is This The Year for Gig Workers in Albany?
The fight to secure gig workers more employment rights and protections has been one of Albany’s more intractable policy issues for several years now. Powerful and deep-pocketed gig companies like Uber and DoorDash have long resisted efforts to reclassify gig workers...
Want to Give Your Delivery Driver a Fat Tip? ‘Gig’ Companies May Not Allow It
A 1994 movie called “It Could Happen To You” depicted a true story: Instead of giving a waitress a cash tip, a police officer told her he had purchased a lottery ticket and promised to split the proceeds with her if he won. He won $6 million, gave her $3 million and...
Protect Your Recruiting Investment with Strong Retention
There is an often-heard refrain among business leaders when talking about the process for hiring great people who become part of the team for the long haul: “attract / recruit / retain.” Too often, most of the effort goes into the recruiting activities. In fact, many...
We Must Physically Reconnect in a World of Remote Work
Many of us have spent little time in physical proximity with our colleagues over the past year, and this next chapter of work is likely to still include reduced in-person interaction. How do we minimize the cognitive and social impact of not being physically present...
Business Leaders Cannot Restore Trust Without Reprioritizing What Matters
The latest installment of the Edelman Trust Barometer is a gloomy report on public attitudes toward institutions of all kinds. The public relations firm’s findings (pdf) put trust in business at only 61%, marginally ahead of trust in NGOs (59%), vs. government (52%)...
Ten Military Leadership Principles That Translate to Business
After 21 years in the military, and nearly 20 years in business, it’s apparent to me that effective leadership is largely the same in both worlds. The stakes may not be as high (though they often feel that way) but human behavior and market dynamics are the same....
Five Ways to Make U.S. Jobs of the Future Better Than Today’s
Judging by the record number of people who’ve quit their jobs in the pandemic -– the so-called Great Resignation -– millions of Americans don’t really like their work. Which doesn’t mean they’re not worried about losing out to robots -- there’s an...
What the World of Hybrid Work Will Look Like in the Future
The pandemic ushered in an era of hybrid work. This is the greatest transformation of the nature of work since the Industrial Revolution in the 19th century. The Industrial Revolution shifted the center of production from homes to factories, and the hybrid work...
