Digital transformation was already a huge talking point for companies before 2020, but that conversation went into hyperspeed when the pandemic hit. Almost overnight, not only did organizations need to have the right technology in place to keep business operations running, they quickly came to rely on software services to support remote teams in the months that followed.
This has contributed to a period of unprecedented change, not least in the expectations of employees looking for radical flexibility, and for employers who are now under pressure to deliver. Today, workers want jobs that fit into their lives — rather than lives that fit into their jobs — and many are prepared to go to greater lengths to make this happen.
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