After two long years, and several false starts, a return to the office is finally happening across North America.

Like other leading employers, my company recently announced that we’ll gradually open our doors in April. That doesn’t mean we’re going back to life as we knew it before COVID-19.

A lot has happened since March 2020. The world has changed. We’ve changed.

And while others may struggle to find their way in the post-pandemic paradigm, we’re more confident than ever about what the future looks like for our 55,000 TELUS team members: It’s virtual, flexible, and designed to support improved productivity and individual well-being.

When our offices reopen approximately 90% of team members will continue to collaborate and connect virtually—wherever and whenever it makes sense for the individual and their team.

Gone are a prescribed number of days per week or “9 to 5” in the office. Our team members can organize their day in a way that optimizes their time in the office and outside. For example, a team member can drop-off and pick up their kids, commute to the office in between, and use our collaboration and gym facilities while they’re onsite. They can also work virtually when they want to engage in more focused deliverables or collaborate with other virtual colleagues.

It’s a partnership grounded in trust, and it works.

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