Gig workers are exploited through promises of a flexible algorithm according to a new study published by Flinders University, contending that an out-of-court settled case involving an Uber Eats driver epitomised the problems still facing Australia’s digital platform economy.
An absence of definitions over employment in gig economy work and the vulnerabilities of temporary migrants and those from culturally and linguistically diverse backgrounds are the key issues facing the industry according to the study,
An example of these issues came in the form of Adelaide-based Amita Gupta, who was sacked by Uber Eats in 2019 for allegedly arriving 10 minutes late for a delivery — after having worked 96 hours in one week — demonstrating the ways gig companies in Australia can strong-arm workers without consequence, according to the study.
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