Some of the most useful bits of information I’ve ever received, I already knew. The problem was I had failed to remember how important they were to my own success.
It’s possible to be energized and enlightened even from ideas that are wandering inside your mind, lost and forgotten, along with phone numbers, passwords and your anniversary.
With that in mind, here are five aspects of effective leadership that can greatly increase morale and profits.
1. An effective leader maintains the leadership role
I was poor. I mean dirt poor. I was the company’s lowest-paid salesman but was going to school full-time, so education was my main focus, and sales came second. Or possibly fourth.
The owner of the company did everything he could to help me. Once, he even gave me a new sports jacket, although that may have been because he was tired of seeing the one I wore to work every day.
One frigid winter morning, at 3 a.m., when the temperature dropped below zero, I awoke to discover my oil heater had quit working. Panicked, I called him on the phone, and he came to my house and rescued me. It’s like we were best friends.
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