Heather E. McGowan is a keynote speaker and future-of-work thought leader. She researches the patterns and behaviors that are shaping the future of work. Her clients range from startups to publicly traded Fortune 500 companies, including AMP Financial, Autodesk, Biogen, Citi, Accor Hotels, AARP, the World Bank, and BD Medical.
Chris Shipley is an analyst, journalist, and adviser who focuses on human and organizational challenges in the face of technology and economic-driven disruption. Shipley has served on the boards of several startup companies in Silicon Valley and is the founder of Computer Life magazine.
Below, McGowan and Shipley share five key insights from their new book, The Empathy Advantage: Let Go, Learn Fast, and Thrive in the Future of Work.
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