Team members today expect a more human side of leadership. Here’s how to bring this style to your employees.

With today’s rapidly changing environment, I see many business leaders reverting to the “command and control” leadership model, in an effort to be more responsive, rather than leading with their heads and heart. Yet I find in my mentoring practice that team members respond with more engagement and commitment to a human-centered approach.

A fully engaged team is the key to both productivity and agility in the face of change. In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, Head and Heart: The Art of Modern Leadership, by Dr. Kirstin Ferguson. She brings a strong background in business with her academic credentials.

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