Three years after the Covid-19 pandemic changed the shape of working life, firms are implementing more structured approaches to work. But while 90% of businesses see the enablement of hybrid and remote work as having a positive impact on their bottom line, less than half believe their employees have access to the technology they need to work well both at home and in the offices, according to a study from NTT.
The leading IT infrastructure and services company’s 2023 Global employee experience trends report explored how current workplace trends, such as hybrid work and AI, are influencing employee experience (EX) strategies and the correlation between EX and business performance.
The study found that approximately 56% of hybrid workers spend half the work week at the office. Yet with hybrid work models still favourable and recognised by the majority of business leaders as fundamental to positive EX, the study warned that businesses need to ensure they are providing employees with the technologies they need to work effectively, regardless of location
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