Warehouses, recycling facilities, grocery stores, and more are automating tasks and investing in robots. And many companies have taken a more worker-first approach—increasing hourly wages, extending benefits, and enhancing sick leave—all while scrambling to secure their business. While these more worker-centered decisions may have been a product of panic, they should continue to shape the “new normal” in the workplace.
In the midst of these changes, working people can take steps now to prepare for a rapidly changing present and future. Based on my experience as CEO of Jobcase, an online platform that supports more than 110 million working people, I’m hoping to share the insights from my community and steps people can take to navigate and adapt to this evolving environment.
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