The 5-Star Rating System Is Terrible For Gig Workers

As consumers, we are accustomed to rating almost all the products and services we pay for. From toilet paper and tacos, to vacation rentals and online courses, a star rating is the status quo for reviewing pretty much any customer experience. But for platform-based...

The Power Of Mentorship

People really value mentorship. That’s a key lesson from our conversations with Chartered Managers over recent months. In February, we met Louisa Dallinger CMgr FCMI, business development and practice manager at Reginald O’Neill Dental Care in Billericay, Essex. She...