In the post-pandemic world, good coaching is about speaking less and listening more, writes Novant Health CIO Onyeka Nchege. Here’s how he creates opportunities for his teammates.
Years ago, when I first started my career, I received an email containing a joke that I found funny. I forwarded it to a coworker, who then forwarded it along to others. One day, following a six-month intensive management training program, I was called into the vice president’s office. He explained that he was forwarded an email with a joke, and while he found the joke funny, he didn’t pass it along.
“I want you to think about this,” he said. “If this were to fall into the wrong hands and offend someone, would you be willing to be known as the person who perpetuated it?” That coaching moment has stuck with me ever since, and it’s one I think of when I find opportunities of my own to coach others.
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