JAMES CHILDERS SAYS he really likes his job driving for Uber and Lyft in Spokane, a city in Washington State. But since he started working for ride-hailing companies in 2017, he’s seen drivers’ shares of each fare slip. Once, three-quarters of each trip went right into his pocket, he says, and now the companies use formulas that can see drivers earn just $9 per hour before sometimes spotty tips, below the state’s minimum wage.

But Childers only became involved with Drivers Union—an advocacy group affiliated with the local Teamsters labor union—after an intransigent passenger’s accusation of racism got him temporarily kicked off the Uber app. (The company relented when he showed the company a dashcam recording of the incident, he says.) “Uber and Lyft do not care,” he says. “They have other drivers waiting in the wings.” The company declined to comment on the specific incident.

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