People have confused the terms “gig economy” and “flexible work” since they became everyday phrases. While they may seem interchangeable to those who don’t know the difference, they are far from synonyms.
The gig economy has been around for so long that it’s hard to imagine a time when we couldn’t book a ride through Uber or order lunch from DoorDash. While more exact data is hard to come by, it is estimated that between 25% and 35% of the workforce participates in the gig economy in some capacity, but their participation doesn’t come without a cost. Many workers have erratic schedules, and their income can be unpredictable and unreliable.
Flexible work is the natural evolution of the gig economy, and the desire for independent work with flexible hours is not going anywhere. By some estimates, independent workers will make up 60% of the workforce in 2027, up from current estimates. So how can we best serve the needs of this growing subset of the workforce?
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