In my roles as a professional coach, Agile Team Facilitator, and leader with different companies, I have observed people in action. From being part of a team to an individual contributor, and within many levels of an organization, I have realized that leaders who are out of touch with human needs or who lack empathy make horrible people managers.
Yes, they can leverage resources, execute deliverables, and move objectives forward, but they can demean their talent’s morale and hinder consistent productivity. This leadership style can create a workforce of unempowered, frustrated, and low-performing contributors. In addition, they frequently lose high-performing talent to their competitors and add to any organizational chaos.
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