There’s no doubt that more and more people are embracing ChatGPT in the workplace. An online survey conducted in March by learning-management system TalentLMS found that many people had used ChatGPT for work purposes. However, relatively few had been trained to use it correctly.

“ChatGPT is an AI tool that has become increasingly popular in education and various fields,” says Jonathan H. Westover, managing partner and principal at Human Capital Innovations. “However, as with any new technology, it is crucial to consider the potential benefits and risks associated with its use.”

There are several benefits, according to TalentLMS. Sixty-one percent of its survey respondents who had used ChatGPT said it had improved their time management, and 57% said it had helped boost their productivity.

However, there are risks that can overshadow those benefits if the technology isn’t used correctly.

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