The advent of artificial intelligence (AI) is going to change the world. While AI has not yet disrupted all businesses, the road that leads to a fundamentally reshaped workplace is short and in sight.
Understandably so, there are questions, fears, and apprehensions about what this means for employees within an organization that might be looking to adopt various AI technologies. The most important thing to remember as we navigate this new wave is that humans are adaptable.
Ultimately, I believe that the sense of discomfort many workers feel stems from a lack of understanding about what AI will do, which is completely natural and understandable. Because, regardless of what new capabilities and speed new artificial intelligences present and how they continue to evolve in the future, they will never be able to replace all that we offer as human beings.
Empathy, connection, creativity, and collaboration—these attributes make humans unique, and unlike any robotic software or device. So, the challenge ahead is finding ways to leverage these tools and technologies in partnership with the human touch in order to drive business forward, while understanding the responsibility for AI lies in the hands of the organizations and individual employees.
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