Over the last few months, many workers have strived for a flexible hybrid schedule. But many of those who lack that freedom are looking for another type of flexibility: time.

New research from Gallup reveals that frontline workers, or employees who provide essential goods and services to their communities, are fighting for more schedule flexibility and the ability to set their own hours. Gallup compared 2022 and 2023 web surveys of 16,586 and 18,871 US workers respectively.

The pandemic changed the culture of work in the US, as many more workers developed a thirst for organizing, so-called anti-work attitudes, and “slowing up,” a shift in slowing down productivity to achieve more separation from work. Many Americans quit their jobs since 2021, citing desires for higher pay, better protections, and stronger work-life balances. Many others “reshuffled,” or moved into roles that better fit their lifestyle or pay expectations.

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