Over the last 10 years, drivers and riders working for gig economy digital platforms have become an increasing presence on our roads, particularly in urban areas.
Gig workers provide a wide range of services including taxis, hot food, grocery and parcel deliveries, cleaning and household repairs. What they all have in common is the way they communicate with the company they’re ‘gigging’ for and how they get paid.
All communication is carried out via an online app, including signing up for shifts, accepting ‘gigs’ and payment. Workers get paid on a task or ‘gig’ basis, most are self-employed and can choose when they work.
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