In today’s multigenerational workplace, communication isn’t just about what we say—it’s how, when and why we say it. From Baby Boomers to Gen Z, each generation has its own preferences, expectations and unwritten rules for professional communication. While rooted in evolving technologies and cultural norms, these differences often lead to friction, misunderstanding and missed opportunities for collaboration.
Communication challenges are quite common in today’s workplace. According to an article from the Society of Human Resource Managers, “HR and business leaders today face more generational diversity in the workplace than ever before, and with that realization comes the challenge of trying to understand the communication styles across generations—and how to use that understanding to build an inclusive culture.”
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