Readers often ask how I became interested in writing about the freelance revolution. Way back in 2013, I was a partner in a boutique consulting firm RBL Group, working on a human capital strategy for McKesson, the big pharma company. McKesson’s CHRO Jorge Figueredo asked me to help him and his team understand the emerging trends that were shaping HR in future.
Much of the data I reviewed focused on tech: AI was beginning to appear as a factor in talent management and Workday was demonstrating the potential of the “cloud” in HRIS. But I was interested in another cloud: the “talent cloud.” Early digital talent marketplaces were forming, and firms like Accenture and Deloitte claimed that more and more companies were depending on freelancers to augment full-time staff, and lend expertise the organization did not own. A bunch of articles followed, then a book Agile Talent written with Norm Smallwood, then an interview and a series of articles in the Harvard Business Review, and I was hooked as a chronicler of the freelance revolution.
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