451 Research, a part of S&P Global Market Intelligence, shares the 2021 outlook on key segments within the industry, highlighting lasting impact of COVID-19. The pandemic is moving digital technology strategy into an even more central position for many organizations, often pulling forward years of transformation into mere months, driving higher rates of cloud adoption and triggering substantial technology merger and acquisition activity (M&A). Organizations are rethinking their workplace designs, with information technology at the center, and cybersecurity strategies are being redesigned to account for the new reality of work from home.

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