There’s no denying that the future of work is all about flexibility. As employees, we love being able to replace lengthy commutes with more focused time when working from home, and as business leaders, we also enjoy the increased satisfaction and cost savings associated with flexible work environments. But how can we put the right processes for remote and hybrid work arrangements in place to support our employees and have us all contribute toward our shared business objectives?
Enter workforce analytics. This technology provides much-needed empowerment of managers and employees by increasing visibility into how they use technology to achieve business outcomes. It allows organizations to unlock insight into their “digital dexterity,” as Gartner calls it. In much the same way that we use smart devices to analyze and improve our physical and mental well-being, workforce analytics help us cultivate healthier digital work habits.
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