With many crypto and blockchain companies increasingly relying on artificial intelligence (AI), three-quarters of customers are nostalgic for the so-called “human touch,” according to research from PricewaterhouseCoopers International.

Today, AI is accelerating the push toward gig work by making it easier for crypto firms to locate workers, according to Tyler Ashby, president of Agents Only, a “Gig 2.0” customer service platform. We spoke to Ashby to learn more.

Software platforms have made the process more streamlined, efficient, and accessible to both employers and freelancers. The skill and talent levels accessible in the gig economy have also grown to include lawyers, CFOs, and business strategists. You can use the correct platforms to respond to customer demands quickly and with experienced talent.

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