by dankeelan | Jul 6, 2021 | Artificial Intelligence, Featured, Jobs
Stephen Normandin spent almost four years racing around Phoenix, Ariz., delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms tracking him had decided he wasn’t doing his job properly. The 63-year-old...
by dankeelan | May 11, 2021 | Artificial Intelligence, Featured, Remote Work, Training
Remote working has often been debated as the “new norm” or “new reality” heading into 2021. While the concept is far from new, with 61% of employees reported to have some form of remote working arrangement before the pandemic, remote working is surely gaining more...
by dankeelan | Apr 6, 2021 | Artificial Intelligence, Automation, Jobs
I’ll be the first to admit that my robot vacuum has made my life so much easier that I now own several – and wonder how I ever lived without them. (Full disclosure: I test tech products, so I didn’t have to pay for my favorite housemates.) It’s not hard for me to...
by dankeelan | Mar 23, 2021 | Artificial Intelligence, Featured, Future of Work
The coronavirus pandemic has been tough on the global call-center industry, and nowhere more than in the Philippines, the world leader in the field. Hundreds of thousands of employees in the former U.S. colony field queries from the other side of the planet,...
by dankeelan | Mar 9, 2021 | Artificial Intelligence, Jobs
The workforce is no stranger to sweeping changes, from the industrial revolution to overseas outsourcing. AI and automation is another iteration of a workforce revolution. The culture of fear that surrounds AI spans decades — from science fiction novels to pop...
by dankeelan | Sep 29, 2020 | Artificial Intelligence, Benefits
States are using artificial intelligence and other high-tech tools to identify and deny billions of dollars in fraudulent claims as they deal with a surge in Covid-19-related unemployment. “These benefit programs are clearly very outmanned and outgunned,”...
Recent Comments