As much as labor dynamics have flared of late, the national hourly crew turnover rate for limited-service restaurants today sits well above the 100 percent mark—a number virtually unchanged from 2019, according to Black Box Intelligence.
It’s a reality surfacing some age-old topics for operators.
To set the current scene, Black Box’s June data confirmed sector sales have recovered to pre-pandemic levels, with chains posting their fourth consecutive month of same-store comps growth. Thanks to “unusually high check” figures and heftier digital take, many brands are performing above 2019 levels. Just look at Texas Roadhouse, which posted comps more than 20 percent above 2019 levels in Q2.
In the week ending July 18, the industry notched its 18th straight week of growth, and average-same-store sales over the past five periods were nearly double the figure recorded the prior five-week stretch.
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