How Can Women Business Leaders Effectively Manage Emotionally Charged Situations?

You’ve likely encountered, and will continue to encounter, difficult people and situations in the workplace. But how you respond to more emotionally charged moments and conversations sets apart genuinely great leaders.

How do we best approach these situations with poise and a balanced perspective that supersedes bias? After developing leaders in professional services firms across North America for the past 15 years, I’ve discovered four key principles to help women leaders better handle emotionally charged situations.

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