As artificial intelligence (AI) evolves, the rise of Agentic AI – systems that can act autonomously and make decisions without constant human oversight – holds immense potential to transform the workforce. These systems can automate complex tasks, boost productivity, and drive operational efficiency.
However, as AI gains autonomy, it also introduces new challenges, particularly around accuracy and reliability. Issues like AI hallucinations underscore the need for careful management. And as businesses increasingly rely on AI for customer service, decision-making, and content creation, ensuring these systems are trustworthy becomes crucial.
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