The integration of AI agents within the enterprise is rapidly transforming the way businesses operate. AI agents, with their ability to automate tasks, analyze data and enhance decision-making, will quickly become an integral component of the modern workforce. In order to maximize efficiency, effectiveness and trust, these agents will require structured management, including clear role definitions, compliance oversight and formal onboarding procedures.
I recently sat down with my colleague, David Somers, Workday’s Chief Product Officer, to discuss agentic AI and its impact on this exciting new frontier in workforce management. This article shares insights from our conversation and explores why centralized management is key to successfully integrating digital labor into your business and how to do it in a way that’s both effective and responsible.
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