In the workplace, as in life, humans crave connection. But how we connect is evolving. Today’s impromptu hallway conversation has been supplanted by video calls, chat threads, shared whiteboards, and AI-enabled platforms that aim to replicate—and even enhance—that sense of spontaneous collaboration.
But when these tools are fragmented or poorly designed, they can do more harm than good. That’s why business leaders must be intentional about how technology bridges physical distances and fosters connection, trust, and creativity.
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