Australian gig workers may soon receive significantly better pay and workplace protections after Uber Eats and DoorDash reached a landmark agreement with the Transport Workers’ Union (TWU). The companies jointly submitted a proposal to the Fair Work Commission outlining enforceable standards for food delivery riders and drivers.
These include a guaranteed hourly wage, improved dispute-resolution systems, clearer job information, and mandatory accident insurance. If approved, the deal would extend beyond the two major platforms to cover the entire food delivery industry, including services like Hungry Panda, and could influence similar reforms in other gig-based sectors such as rideshare and online caregiving.
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