States are using artificial intelligence and other high-tech tools to identify and deny billions of dollars in fraudulent claims as they deal with a surge in Covid-19-related unemployment.
“These benefit programs are clearly very outmanned and outgunned,” said Jon Coss, CEO and founder of Pondera Solutions Inc., a firm that ferrets out fraud, waste, and abuse in health-care and government programs. “You can’t do this with just people, you have to have machines. The other guys do.”
Colorado recently developed a tech-based method to detect unemployment fraud it calls the “18th measure,” which is so effective it has helped identify more cases than the other 17 measures combined, said Cher Haavind, spokeswoman for the state’s Department of Labor and Employment.
Recent Comments