Technology will definitely be shifting the skills and capabilities that we need in the near term, and certainly in the long term, in ways that we probably haven’t even imagined yet. Part of our approach is upskilling on the technical side, and then the other piece is around leadership. The future-ready workforce, in my mind, absolutely needs to be one that has curiosity, has adopted a growth mindset and has the willingness and the agility to learn new ways of doing things. It’s one that is adept at navigating ambiguity and change. Those skills are going to be core to helping people navigate the next five, 10, 20 years of work.

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