Cab-hailing firms Ola, Uber and logistics start-up Porter scored poorly in the annual Fairwork India Ratings 2021 which examines working conditions of gig economy staffers in the country. The three companies received zero points on a 10-point table system which measured five parameters including fair pay, fair conditions, fair contracts, fair management, and fair representation.
This year, 11 platforms were evaluated by the Fairwork India team at the Centre for IT and Public Policy (CITAPP), International Institute of Information Technology Bangalore (IIITB), in partnership with the global Fairwork network. For each platform, 19-20 worker interviews were conducted, divided evenly between Bengaluru and Delhi during the period May 2021 – November 2021.
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