A COVID-assistance policy at DoorDash Inc is frustrating some couriers who told Reuters the food-delivery company sidelined them for as long as a month while infections caused by the Omicron variant of the coronavirus flared, costing them much needed income.

DoorDash rolled out its COVID-19 Financial Assistance Program in March 2020, offering a driver who tests positive for COVID, or whose housemate tests positive, a one-time payment equal to their average earnings over the previous two weeks.

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