Making the leap from IT expert to business leader requires CIOs to communicate differently, foster new relationships, and develop greater confidence and executive presence. Here, coaching can help.

When a civil engineering company went through layoffs during tough economic times, its 28-year-old project manager suddenly found himself promoted to the company’s top IT role. Just a few years after doing desktop support at the same firm, he was thrust into the position of IT manager, meeting with the CEO and running the show for everything tech.

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