A recent survey conducted by Delhi-based NGO Paigam has shed light on the challenges faced by gig workers and app-based drivers across India.

The survey, which studied responses from a sample size of 10,000 individuals between April 2022 and 2023 across eight states, including Delhi, Lucknow, Jaipur, Indore, Mumbai, Kolkata, Hyderabad and Bangalore, unveiled concerning statistics regarding violence and job insecurity among these workers.

According to the survey findings, nearly 47 per cent of the cab drivers and 41.5 per cent of the delivery persons have encountered some form of violence at work. A majority of the delivery workers expressed their dissatisfaction with the prevailing 10-minute delivery policy, which often leads to heightened tension and risks for the workers.

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