Rodolfo has driven over 18,000 Uber rides in South Florida and has a near-perfect rating. Still, he feels trapped.

Adjusting to life in the US after his move from Venezuela five years ago was “extremely difficult,” Rodolfo told Business Insider in Spanish. He saw driving for Uber and Lyft as virtually his only option, given he lacked the necessary immigration paperwork and English-language proficiency for higher-paying jobs.

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