Some two‑thirds of riders and drivers for food delivery and ride‑hailing apps in the UK may work in fear of “unfair feedback” and experience anxiety over sudden changes to working hours, a new survey study led by the University of Cambridge suggests.

Three‑quarters of riders and drivers in the study report anxiety over the potential for income to drop, with over half (51%) saying they risk health and safety while working. Some 42% of delivery and driver gig workers say they suffer physical pain resulting from work.

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