The foundations of work are already cracking. Only 21% of employees worldwide are engaged. Leadership pipelines are thinning, succession plans are stalling and critical roles sit vacant just when they matter most. AI is shrinking the half-life of skills from years to months. These fractures in execution, culture and advantage point to one conclusion: HR must move beyond policy and process to deliver foresight, evidence and influence — or risk losing its place in shaping the future of work.

I spoke with Lynda Gratton, Professor of Management Practice at London Business School and one of the world’s leading thinkers on the future of work, about what this means for leaders and organizations. In my first Forbes article from our conversation, we explored how the talent playbook is expanding from build and buy to bridge, borrow and AI.

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