A new Microsoft study of 20,000 artificial intelligence users in workplaces around the world concludes that the biggest barrier to getting real value from AI isn’t the technology or the workers themselves — it’s the ingrained culture of the organizations where they work.
That “Transformation Paradox” is one of the central findings from Microsoft’s annual Work Trend Index, released Tuesday morning, which paints a picture of employees eager to reshape their jobs and organizations that aren’t really in a position to make it happen.
Sixty-five percent of the AI users surveyed said they fear falling behind if they don’t adopt AI quickly. But only 13% said they’re rewarded for using and experimenting with AI in their jobs.
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