Artificial intelligence has been touted for its ability to automate routine, high-volume tasks at record speed. But a new report finds the technology is also creating tension between employers and employees over its deployment.
While 80% of human resources decision-makers polled by MetLife said AI tools are part of everyday tasks, and 83% said AI helps employees work faster, 67% said AI is “creating new points of friction and mistrust,” according to a new report from the financial services firm.
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