Artificial Intelligence has moved from chatbots to agents that do tasks on users’ behalf. With AI agents rapidly entering the everyday workplace, Jabra believes the keyboard will soon start to lose ground in favour of microphones. In a virtual interaction, Calum MacDougall, President of the Enterprise Division at Jabra, told Business Today that voice has become a natural interface for working with agentic AI, and that India will be among the first markets to embrace it.

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