Diversity, equity and inclusion (DEI) have never been more important. The pandemic made historical and structural biases more glaring than ever, and a rise in public scrutiny over social injustices has been driving the business world to take action.

Organizational DEI policies — the active steps to ensure an open and accepting workplace where people with different ethnicities, genders, abilities, cultures and personalities have representation, opportunity and support — have become critical to attracting and recruiting talent and staying innovative. But most companies today still have yet to get it right.

In reality, “getting it right” is an iterative process. No one has to get it right today; commit to “doing it better.” Adopting this attitude makes a big difference in spreading a company’s caring culture. It lets people let their guard down and show up authentically and honestly. The way to get DEI “right” is by realizing all the ways we still don’t have it right today and trying to do it better.

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