by dankeelan | Mar 23, 2021 | Artificial Intelligence, Featured, Future of Work
The coronavirus pandemic has been tough on the global call-center industry, and nowhere more than in the Philippines, the world leader in the field. Hundreds of thousands of employees in the former U.S. colony field queries from the other side of the planet,...
by dankeelan | Mar 9, 2021 | Artificial Intelligence, Jobs
The workforce is no stranger to sweeping changes, from the industrial revolution to overseas outsourcing. AI and automation is another iteration of a workforce revolution. The culture of fear that surrounds AI spans decades — from science fiction novels to pop...
by dankeelan | Sep 29, 2020 | Artificial Intelligence, Benefits
States are using artificial intelligence and other high-tech tools to identify and deny billions of dollars in fraudulent claims as they deal with a surge in Covid-19-related unemployment. “These benefit programs are clearly very outmanned and outgunned,”...
by dankeelan | Aug 4, 2020 | Artificial Intelligence, Featured, Jobs
A new world of work is on the horizon, driven by artificial intelligence. By 2025, the World Economic Forum predicts that 52 per cent of total task hours across existing jobs will be performed by machines. By 2030, up to 800 million jobs could be...
by dankeelan | Jul 21, 2020 | Artificial Intelligence, Future of Work
Amazon announced plans Wednesday to open a new fulfillment center in Pflugerville, Texas, where some employees will work alongside robots. The retail giant is expected to launch the new 820,000-square-foot site in 2021...
by dankeelan | Jun 16, 2020 | Artificial Intelligence, Future of Work
The coronavirus pandemic has destroyed tens of millions of American jobs. How many of them will come back? That might be one of the most pressing questions of the Covid-19 recession. Arguably no other downturn has threatened to leave American life so...
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